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1. Q: Do you accept the small order?
A: Sure, we have stock for some of them which no need moq. We also accept small order if your order quantity is less than MOQ, we do our best to cooperate by giving you the reasonable price with diligent service.
2. Q: Should we pay for the sample cost?
A: It is depends on the sample cost itself, normally, samples are free, but if sample is free, freight cost will be collect at buyyer’s side. If we request customer to pay sample cost, they will surely get the refund after order confirm.
3. Q: Can I visit your company?
A: Yes, of course, our office located in Guangzhou National Fabric and Accessories Center. Anytime you like to visit, just let us know, then we will arrange everything.
4. Q: How do you deal with defects.
A: Recheck the goods to find out the reason, replace rejects for free.
5. Q: Lead time
A: For stock ones around 3-5 days after we get your payment confirmation.
For OEM/ODM products 3-7 days for sample and 15-20 days for bulk.
Time to Account
3-5 Working Days to The Account
1-24 Hour to The Account
Immediately to The Account(but add about 4% handling fee)
3-5 Working Days
3-7 Working Days
7-10 Working Days
35-45 Working days
PS: The concrete time will be according to the place you are.
FAGS has been doing the garment accessories for more than 11 years. We possess our own advanced production line and efficient management team. We aim at: