Q1. Are you a factory?
A: Yes, we are a factory specialized in lithium battery over 15 years.
TLH is a high-tech enterprise specialized in R&D, production and sales of lithium electric bicycle battery.
TLH help 500+ customers create a custom battery design for various industries. and have established battery service center in Germany and UK.
Q2. What kinds of cells do you use for lithium battery?
A: We mainly use Samsung, Panasonic and LG cells for battery packs, and also some high quality Chinese cells are used, as they also have good performance.
Q3. Do you have any certificates of battery?
A: We have got CE/MSDS/UN38.3/RoHs, etc.
Q4. How about your delivery time?
A: Generally, it will take 7 to 10 days after receiving your payment. It will be 20-25 days for bulk order.The specific delivery
time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce li-ion battery by your samples or technical drawings.
Q6. What is your warranty?
A: We supply 1~2 year warranty, if any defective battery during the warranty, we will offer new one for replacement.