Please read carefully before you order.
Q:Are you factory or not?
A:Yes,we are foshan factory,welcome to visit us,location you need please contact us.
Q:Why choose us?
A:We are Top seller in alibaba please check the Prize for alibaba issued for us.
Q:What about quality?
A:We guaranty 100% inspection goods before delivery.
Q:If goods are short of quantity,what should I do?
A:Please check the quantity when you get the parcel,if any quantity less please ask compensation from the courier,as we will keep the weight proof before we ship out goods,we don't have any point to deliver less quantity to you.
Q:How long is the warranty?
A:Caculate from the day goods dispatch(alibaba dispatching time),in 45days
Q:If my customer return the goods out of the warranty time what should I do?
A:We can sell you the defect parts by cost,so you can replace to your customer.
Q:Is that possible lower the price if I have big quantity?
A:yes,if goods over 1000pcs,you can contact us to discuss.
Q:Why you price is higher than other supplier?
A:please check our review we only sell quality products,we pay more for quality control,if you need cheapest goods,sorry,we are not match to do business.
Q:Can you do OEM or ODM for us?
A:Yes,OEM MOQ is 3k quantity,if you need less quantity the cost will be higher as package need to be higher price,details please contact us.Delivery time is 7 to 10 days working days after confirm your OEM package.
About delivery time:
Q:How long we can receive the goods after I paid the order?
A:Usually we ship our goods in second day after get your payment except OEM service/Chinese legal holiday.If you choose Seller’s shipping method,it will ship by post,in 15 to 25days will arrive to you,USA usually 9 to 15days.If you choose DHL/UPS usually in 9days you get the parcel.After 2days usually we get tracking no. We will share to you except we are in holiday.
About How we can start order?
Q:How to start order?
A:1,Click START ORDER.2,Choose the color you want and put in the CART,3,fulfill your address with correct address with correct mobile and correct post code,your full name,MUST BE FULL NAME.4,Pay the order.If you offer us wrong information,delivery will delay until you offer us correct information.
About payment terms.
Q:What is payment terms?
A:1,alibaba trade assurance By BOLETO, mastercard, visa, e-Checking, PAYLATER, T/T,LC.credit card is most fast way money in 2H.
A:We chat pay,RMB bank payment,Western union,hsbc account.
Q:How to make the review?
A:When you Click “received goods”then you can check our order status “Write review”
Q:What I can get the if I leave a 5 star review?
A:1,thanks for your satisfaction 2,when you repeat order you show us your good review,and you gonna get one free sample from us,please contact us as free sample one month only 30pcs available.
Q:When I contact you,you don't reply,can I open the dispute?
A:Please contact us for your problem you facing,we usually will feed you back in 24H except we are in holiday,so please give us at least one chance to discuss before you open dispute.
Our working time:
A:From monday to saturday 9am to 18pm Beijing time usually except we are in holiday.