Q1: What is the MOQ and lead time?
A: MOQ is 5pcs/model and the lead time is 3-7 days for less than 500pcs on stocks, 7-10days for more than 500pcs.
Q2: What is the payment terms?
A: T/T,Order Assurance/western union, paypal etc.
Q3: Free samples or not?
A: Samples are needed to pay and will be returned in your bulk order.
Q4: Is it possible to put our logo on your product or product packaging for OEM/ODM?
A: Customized design is available. We have 7 years of experience in customized, more than 120 models of customized products.
Q5: How long for the warranty time?
A: One year, If have defective products, pls send back at your cost, we replace and send back free.
Q6: Are you a factory or trade company?
A: We are a supplier and manufacturer.
Q7: Can I mix to buy your product?
A: All of the products can be mixed to buy.
Q8:What types of packaging do you usually use for this product?
A: Normally we offer Color carton Box packing
Q9: Do I need to pay any charge when receive the parcel?
A: Sometimes you need to pay custom duty, it depends on your country policy.