Q1:Are you a manufacturer?
A: Yes,we are a manufacturer.
Q2:Is a free sample order available?
A: Of course, you can check our quality before ordering.If you have any requirements, please contact us.
Q3:How long of the lead time?
A: Usually,our lead time is 7-10 working days.It depends on the order quantity.But if the order is urgent, we can apply for urgent production.Bulk ordering takes 10-20 days.
Q4:Can LED strip be customized?
A:Sure,we can produce as your requirement such as LEDs,power,length and waterproof level.We also offer OEM&ODM.
Q6:Do you supply sea shipment？
A: YES,We have our own shipping agency FOB Shenzhen,supply FCL&LCL.
Q7:Is it possible to put our logo on your product or product packaging?
A:Yes, welcome to customize your brand, LOGO, color, product manual, packaging, etc.
The minimum order quantity depends on different type of strip.
Q8.What is your payment terms?
A: You can pay by bank transfer,Western Union or Paypal.
100% paid before producing or 50% deposit and balance paid before shipping.
Q9. How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end:
1) All raw material we used are non-toxic, environmental-friendly;
2) Skillful workers pay great attention to each details in handling the producing and packing processes;
3) We have a professional QA/QC team to ensure the quality.
Q10. What are your terms of delivery?
A: We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.
Should you have other questions, please let us know. We’ll add answers here for your further references. Thank you.