Q: Are you a factory manufacturer?
A: Yes we are manufacturer with 11 years experience in this industry and supplied many famous brands with good quality and hot sale products.
Q: Where is your main market?
A: Europe, America, Middle-East, Africa and other countries and regions.
Q: What is your minimum order quantity (MOQ)?
A: As a standard policy, we accept MOQ of a 20GP, and mixed items available, it still needs to confirm with our sales according to different product lines.
Q: Can I mix the colors and designs in one order?
Q: Can I buy some samples first before main orders? Is the sample fee refundable?
A: Yes, sample fee and shipment fee should be paid in advance, and sample fee is refundable with the purchase order.
Q: How long is the Production Lead Time?
A: 5 days for stock products,20 days for OEM or order producing.
Q: If any quality or product problems, how can I get help and support?
A: Please kindly check the packages after you receive the goods, if you got wrong products/ quality problem/ short quantity, please contact us. It will be better if you can send us pictures of the items, and we will replace /repair /refund accordingly.