Q1: Are you trading company or manufacturer ?
A1: We’re the industry & commerce company with both of exporting right & manufacturing factory for mainly producing plastic & electrical items .
Q2: How can I choose the suitable one?
A2: Pls feel free to tell us your detailed requirements by mail or online, we will recommend the suitable one as per your request.
Q3: What is the mini order quantity?
A3: Generally 2000pcs is the MOQ for this item
Q4: How long for the production lead time ? And how long for the sampling lead time if necessary ?
A4: The delivery time for this item should be around 35days after order confirmed . And the sampling lead time for customized logo should be around 7~10days . But it’s uncertain for special case .
Q5: What’s the payment term ?
A5: 30% deposit by T/T in advance , balance should be paid before shipment .
Q6: Will the products be safe during transportation ?
A6: Don’t worry ,please ! The goods will be packed in safety package which is complied with transportation standard .
Q7: What should I do if I do not know how to use?
A7: The instruction manual for user will be included in the package , and you can also contact us with more technological support if you have any query .
Q8: Any certificate for your products ?
A8: We have certification & factory QC reports for the items . Third-party measurement report is also available .
Q9: What are your strengths?
A9: Good price, best quality, strict quality control procedure, punctual delivery time, good communication ability and best
Q10: Can you accept OEM or ODM service?
A10: Yes. We can accept OEM service.
Q11: Which shipping method do you take ?
A11: DHL, TNT,FEDEX, UPS, or as your requirement for sea shipments.
Q12: How long of the cargo transportation ?
A12: Usually is around 5 days for courier or around 25days for sea shipments.
Q13: What after-sale service do you offer ?
A13: We can offer you’re the after-sale service as : Telephone service , accessory replacement service or replacement service if necessary .