Q: How is the quality?
A: We do medium and high-level children shoes. quality can be guaranteed. We have reliable and strict quality control process, 100% QA before packaging. Third party inspection are also welcome.
Q: How long does it take to get my order?
A: Orders are normally shipped out within 24 – 72 hours. Delivery time is normally between 3 - 15 days depending on which country you are in and which shipping method you use. It takes about 3 – 6 business days to US and Western Europe by express shipping. Please click Shipping to check estimated delivery time via different couriers.
Q: Do you ship with shoeboxes?
A: When you buy more than one item, we will remove individual shoebox and pack the shoes into one big box. This is to save your shipping cost. If you do need individual shoebox, please contact us before placing order and the shipping cost may need to be re-estimated.
Q: I want to put my logo on the shoes and/or shoeboxes, is that possible?
A: Yes, light design and customization are acceptable with a certain MOQ. Please contact us for more information.