Q1. How to deal with orders for this product?
Answer: First let us know your requirements or applications.
Secondly, we quote according to your request or our suggestion.
Third, the customer confirms the samples and places a deposit for the formal order.
Fourth, we arrange production.
Q2. Can I print my logo on it?
Answer: Yes. Please inform us formally before our production, and first confirm the design according to our samples.
Q3: How to deal with failures?
A: First of all, our products are produced under a strict quality control system, and the defective rate will be less than 0.2%.
Secondly, during the warranty period, we will send new product in small batches of new orders.
For defective bulk products, we can discuss solutions including recalls based on the actual situation.