1. Q : Are you factory or trade company ?
A : We are factory
2. Q : What are your main products ?
A : We mainly produce USB Cables , Power cable, Car Chargers,phone case.ETC
3. Q : samples ?
A : 2-5 pieces free samples are available and delivery time usually 2-3 days. Customized
order samples which based on our products will take 5-10days. Proofing time of special
and complex samples depends on the actual situation.
4. Q : How to order and cooperate with you ?
A : 1. Please find the products you are interested in
2. If you need samples please contact us
3. If you have your own forwarder we are pleased to help to send samples to him/her
If you need us send to you directly, it needs you to pay for the shipping cost
4. After receiving payment we will arrange samples usually in 2-3days
5. We send the samples and you check
6. If samples are ok , then you can place the order
7. We make PI for you
8. You check the PI and make the payment
9. After receiving the payment we inform you and arrange the goods
( Large order usually pay 30% deposit to start the production, balance will be paid when
goods ready )
5. Q : How to guarantee after sale ?
A : We supply 1 year products warranty. If the item is found to be defective in warranty,
please contact us as soon sa possible, so that we can help to solve the problem at fastest
rate : send back to our factory for repairing, or we send new one for you.