1.Are you traders or factory?
A: We are both trader and factory. In addition, we have more than 10 cooperated factories can work for us.
We have good experience for exporting baby & kid shoes for more than 20 years.
2.Do you have updated BSCI number?
Yes,we have BSCI audit Certificate.
3. What is your advantage?
1) Speedy sample submission.
2) Plenty of up-to-date material options for your designs.
3) Our own designing and sampling team will help with much more new styles.
4) Our strict review on each shape will lead to nice looking styles.
5) Our experienced QC team will overlook both pre-production quality and final packed production quality.
4. Can you pass tests? Are you familiar with them?
Yes,we can pass tests.We are familiar with US and EU standards.
5. What's the price term?
Usually our price is FOB Ningbo.
6.Can I order sample to check your quality?
Yes,we can send usable samples within 10 days. Newly developed samples need more time, about 15-21 days
7.Can I add my logo or customize my own design?Can you make design for us?
Yes,we can put your logo or develop your own design if you meet minimum quantity requirement.
We can design artwork for your confirmation before making samples.
8.Do I need to pay for sample?
The sample charge is subject to the product. Buyer is required to pay express charge.
9.What's your MOQ?
For RTS goods is 1 carton as MOQ, with customized need 500prs per color per size range
10.How can I make the payment?
Online Trade Assurance Payment is welcome. We also accept L/C, T/T, Western Union and so on.
11.When will you deliver my order after payment?
Our delivery time for RTS goods is within 10days;
Our delivery time for customized production order is from 45 to 60 days.
12:What is the quality guarantee time ?
A: All our products are offered 5 month quality gurantee after shipping.
If the shoes are broken within 6 month, please contact our salesman.
13.How can I know product cost and shipping cost if I don't submit online order?
We can send spread sheets with product pictures and cost details.
We have agreement with express and logistics companies to get cheaper freight rate.
Please contact our sales to order spread sheets.
14:How do you control the quality of your products ?
A: We have a professional QC team and own lab to test the quality of the samples and production.
If you need testing report,you can tell us what you want when you place the order.