1: Are you factory or wholesaler or trading company?
We're direct jewelry manufacturer and we also offer wholesale.(All designs in stock)
2: I want these designs in silver material,can you do them?
Of course,all designs can be made by 925 sterling silver.(Copper material in stock)
3: This is my first purchase, can I get sample before order?
Yes, if you need the sample,please contact us.
After you confirm which items you need, we will check stock firstly, if they are in stock, then can send it to you in time, if not, we can remake for you.(7-10days) Each item has the good quality.
4: About the payment for sample order?
If the products we have in stock,we can offer 1~5 pcs for sample, Customer need to pay for the sample fee and shipping fee. If products need production(new designs),we will charge the mold fee and the shipping fee. We can refund the mold fee when we get the bulk order.
5: About the delivery time?
For the products if we have in stock,we will send out the packages in 2 working days.
If we do not have stock need production,that will need 7-10 days for production.The exactly date need to according to the products and quantity.
6: About OEM
Customers provid design photos or samples→pay mold fee→Making mold&samples→Send photos or samples to customers→Samples confirmation→Official order →30%deposit→Order production→70% balance →Delivery→Receive package check items→Feedback→Long Cooperation
7: Other question.
please feel free to contact us if you need any further assistance and we will be more than happy to help you.