Q1.Is Runcheng a factory or trading company?
A: Runcheng is a factory, we are professional manufacturer of crystal singing bowl since 2005
And we also have a big international trade team.
Q2. Can I have samples?
A: Yes, we can offer samples for you to check and test. Depends on sample quantity and product model, we will confirm with you
whether it's free sample or not.
Q3. How long shall I wait for quotation?
A: Usually we will quote you the best price within 24 hours after your inquiry.
Q4. How about shipping?
A: We will arrange the shipment as customers request, we can ship via express like FedEx, UPS, DHL, TNT, EMS, etc. We can also
ship via sea for the bulk order.
Q5. How about your delivery time?
A: Small orders would take 7-10 working days, longer time for large order, based on the quantity.
Q6. What if broken during the delivery?
A: We would afford the broken, make up for every customer.
Q7. Can you customize?
Q8. Why we can choose you?
A: Reliable-- We are a real company, we have our own complete system including production department and sales team. We also can
guarantee the after-sales service.