Q1:Are you a trading company?
A: Not correct,we specialize in manufacturing adjustable beds and mattresses, pillows for more than 12years, at the same time, we have professional sales team to deal with international business.
Q2. What is your terms of packing?
A: Generally,we pack our goods in strong cartons. If you have legally registered patent,we can pack the goods in your branded boxes after getting your authorization letters.
Q3. What is your terms of payment?
A:T/T 30% as deposi, and 70% before delivery or by BL copy. We'll show you the photos of the productsand packages and loading pictures before you pay the balance.
Q4. What is your terms of delivery?
A: FOB, CIF, C&F,Paypal.
Q5.How about your delivery time?
A: Generally, it will take 30 to 40 days after receiving your advance payment. The specific delivery timedepends on the items and the quantity of your order.
Q6. Can you produce according to the samples?
A: Yes,we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q7: How about quality guarantee?
A:(1)QC team will inspect the goods again and again before shipping out;
(2)We are responsible for damage goods of our improper package;
(3)We provide client 3 years guarantee about ad]ustable beds ,lift chairs, or 5 years guarantee aboutpillows, mattress.
Q8: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q9: What is your MOQ?
A: Our MOQ is a 20ft container.
Q10: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit .
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matterwhere they come from.
Q12: What's your service?
A:We provide 24 hours service and after-sales service.