Q1: Are you a factory or trading company?
A: We are factory and owned 2 different plants with 200 workers in total.
Q2. How can I contact with your company?
A: We are always ready to serve you via Email, Telephone, Fax, Skype, Whatsapp or Mobile telephone.Tel/Whatsapp/Wechat:+86-15801826494 QQ:673239660(John Li)
Q3. Can I have a sample order?
A: Yes, we offer FREE sample for inspection. Mixed samples are acceptable.
Q4. What about the lead time?
A: For stock and sample 1-3 days, mass quantity 5-15 days
Q5. Do you have any MOQ limit?
A: Less than 1kg or 3-5 pcs for sample testing is accepted.
Q6. How do you ship the goods and how long does it take to arrive?
A: Depends on the transportation you choose. It usually takes 3 weeks to arrive by sea. Airline and Express shipping are also optional.
Q7. Do you have a fixed price list?
A: Sorry no, we quote based on the result we evaluate customers from various aspects, such as quantity, payment term, lead time, etc.
Q8. Is it OK to paste my logo label on packages?
A: Yes. Please inform us before production, we will do printing based on your design/request.
Q9. How to deal with the faulty?
A:WL Allotech products are produced in strict quality control system and the defective rate will be less than 0.1%. For any fault products, we offer 100% refund & replacement.