Q:How to control your product quality?
A: advanced production testing equipment, and best material ensure the quality and function are intact before shipment, at least 8 hours non-stop aging test and then QC test.
Q:May i buy samples from you?
A: our store support dropshipping, so you can buy one or two for testing or using, fast shipping.
Q: how to place bulk order?
A: 1. let us know the models, color, quantity, and other special requirements.
2. Proforma invoice will send to you for your reference.
3. Production will be arranged upon receipt your approval and payment, or deposit.
4. Goods will be delivered as stated on the proforma invoice.
Q: lead time?
A: one pcs or sample, 1-2 working days, small order fast shipping, stock enough. 500-1000pcs or more about 7-10 working days normally.
Q: how will you ship my goods to me ?
A: we have a variety of shipping methods to choose from, such as DHL, UPS, FedEx,TNT, EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, direct line, air mail according to clients’ request.
Q: What’s your warranty ?
A: We provide 12 months warranty.
Q: Can you put my brand name (logo) on these products?
A: Yes, we can provide professional OEM/ODM services. Please inform us formally before our production and confirm the design first based on our sample. We accepts to make the logo free for bulk orders.
Q: What's your payment terms?
A: T/T (Bank Transfer), PayPal and accept Alibaba Trade Assurance, accept 30% deposit and 70% balance before shipping for bigger order .
Q: When can i got quotation?
A: 24 hours sales online service, if it is very urgent, please call us or contact us via WhatsApp, Skype, and email.