Q1:Are you trading company or manufacturer?
A1:we are manufacturer,welcome to our factory at any time.
Q2: I am a novice foreign trade, how to finish an order?
A2: First of all, you can contact us by email, our professional staff will give you answer any questions, or, you can direct
online order according to their own requirements
Q3: What is MOQ of your product?
Q4: I am a potential customer,can I get some samples first?
A4: yes,the sample can be free to be sent and you only need to pay for the shipping fee.
Q5: Is quality guaranteed?
A5: Definitely, quality is the most important factor to maintain a company's reputation,so it's a must! Product Quality is always
strictly controlled by our QC staff members before delivery.If you have any questions,please contact the seller
Q6: What's your best price for this item?
A6: We will quote you best price according to your quantity,so when you making an inquiry, please let us know the quantity and
Q7: Can I make personalized/customized products?
A7:Sure,you just send your idea and design to us,we will produce it according to your request.
Q8: How quick custom sample quickly?
A8: It takes 5~10 days after artwork and order confirmed.
Q9:When I re-order my products,should I pay the mold fee again?
A9:No,we'll keep each mold for 3 years,during this time,you can re-order without mold fee.
Q10:Can my design not be sold to others?
A10: yes,we will not sale your design to other client,and in your city only work with you !
Q11:I'm looking for products from other stores. Products that are not available in your store. Can you make a special order?
A11:As long as you provide pictures, we can also quote you
Q12: How to shipping?
A12: Small order: By epacket ,express, DHL/UPS/Fedex, etc.Big order: By sea or air
We will choose or advices the best convenience way for you! :)