Q1. Can I order sample of led light?
A: Yes, we welcome sample order . Mixed samples are acceptable.
Q2. Is it OK to print my logo on led light product ? And what's the MOQ?
A: Yes. We accept OEM & ODM customized. We can design the acrylic plate shape as your clear photo, MOQ is 96 pcs.
Q3. What about the lead time?
A: Sample is 1-7 days, mass production time is 7-30 days. Exact time will depend on the customized request.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly, let us know your requirements.Such as acrylic plate shape, base and switch control way.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the order and make the payment.
Fourthly, We arrange the production.
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. For defective batch products, we will repair them and resend them to you or we can discuss the solution.