Q1: Are you a factory or a trading company?
A : We are a OEM/ODM factory.
Q2: What payment methods your company accept?
A : We accept most of the payment methods, Flexible Payment term: support T/T, L/C, Westunion, Paypal.
Q3: Is your products safe for children?
A: Yes! Our products are made of totally new PP material and imported ink. If your target market is EU, we can offer EN71 and PHTHALATS test reports. If your target market is US, we can offer ASTMD-4236 and PHTHALATES reports.
Q4: If you are not satisfied with our products, what should we do?
A: If it's samples,we'd like to remake samples for you. If it's mass production,we'd like to replace the defect products.
Q5: Can I customize the product I ordered?
A : Abusolutely yes, customizatiion offer from customers are most welcome in our company.
Q6:Can I order a sample?What is your sample policy?
A:We have a very strong quality control Samples are always available for checking quality and can be dispatched to you very quickly.
Samples without logo are free of charge. But we need you to pay for customized samples & And the freight.
Q7:What are your advantages?
A : We have our own ERP systems : Shorten lead times at low cost with responsive production planning.
Q8:What kind of design and development capabilities do you have?
A:artwork/ Instruction manual/ product design according to customer's requirement.
Q9:What's the delivery time of your company?
A : If you choose the product that we have in stock, we will deliver the goods within 24 hours. If you choose the product that is not in stock, we need time to make it. Please contact us..