Q:How can I get the quotation?
A:Contact our sales with your shipment details via Email or any online tools, we’ll provide 24hours online service at any time.
Q:What is the price of your service?
A:The exact price can be offered when the details of your goods finalized,like weight,volume,loaded city and destination city.
Q:Can you arrange DDU/DDP shipment?
A:Yes, We have network system all over the world, we can provide service for DDU/DDP shipment from China to anywhere.
Q:Does your company can arrange Factory Pick-up?
A:We can arrange Factory Pick-up at any city in China.
Q:When should I pay the duty under DDP shipment?
A:We’ll issue invoice of duty after customs clearance done, you should pay before delivery.
Q:How and when should I pay the freight?
A:Air freight should be full-collected bofore plance departure ,Sea freight advises before arrive destination port.Western Union and Bank transfer are available.
Q:How can i track my shipment ?
A:Please click related express/airlines/shipping company website and track with tracking number.We will also keep you daily&weekly feedback.
Q:What are the package weight and size restrictions?
A:For express.maximum weight per carton is 68kg.and maximum length is 120cm.otherwise need additional charges.For air freight,minimum weight 45kg.For sea freight,minimum volume is 1cbm.
Q:What is cargo insurance and why would I need it?
A:Cargo insurance is the contract by which the insurer,on the basis of premium paid,undertakes to indemnify the insured against loss from certain risks or penrils to which the cargo insured may be exposed.insurance is to be effected by the seller for 110% of invoice value against all risks.
Q:Can we pay you monthly?
A:Yes.That can be talked if your goods or shipment are quantities.
Q:How can i pay you?When shall i pay you?
A:You can pay us by bank transfer(T/T),Western Union paypal,payoneer,trade Assurance and so on.Commonly,you need to pay us before the shipment.
Q: Is my cargo safe with you?
A: Of course, we can help to take photos for your goods.
Buy cargo insurance, if there are any damaged or loss from supplier, we must let you know in advance.