Q1: Are you factory or trading company?
A: Yes, we are not only a factory but also act as a designer. We can design if you have some special requirement on products.
Q2: What products you can make?
A: Our products mainly include Sports waist bags, waterproof bags, backpack, sports arm bags, armband and wash bags and so on.
Q3: Can we have your free samples?
A: We can provide samples designed by us.If you want to add your design on the sample,I'm sorry you need to pay the cost of new samples.But be sure you will have it refund when we have your order. The sample time is on or oround 7 days.
Q4: I have my own design (I have some ideas add to your products.)
A: We have our own technical section(3 technicist) could helping design products, assess your products,make physic test and give you professional advice.
Q5: How do you control teh quality of the products?
1.More than 10 years exprences since from 1997.
2.4 people in th QC dept.
3.Our own professional physic lab make test for each order.
4.Supplier register to control the quality from the fabric material and accessory.
Q6: How to place an order to you? And how about the lead time and payment terms?
A: When you accept the sample quality and product price, you can place an order to us by email.
We usually accept TT or Paypal, but Paypal is only for small order.
Payment terms should be 30% deposit and 70% balance should be upon receipt of sending the documents copy.
Lead time is on or arround 20 days after receipt of deposits.
Q7: What's the advantange of your factory?
We have more than 80 experienced staff, over 150 sewing machine, 60 high frequency machine, 6 heat sealing machine, 4 laser cutting machine and 4 hot press machine,we also have our own Physics Lab to test and control the quality.
Q8: Any guarantee?
This supplier supports Trade Assurance.
Follow the Trade Assurance process and get:
•On-time shipment and pre-shipment product quality safeguards
•Payment refund up to 100% of the Trade Assurance Order Amount
•Supplier's Trade Assurance Limit: US $22,000
Q9: What we will do if we are in urgent need of your help?
A: Reach us by cellphone at anytime, but be sure you will have it refund when we have your order. The sample time is on or around 7 days.