Q1 Are you a trading company or a manufacturer?
A: We are a manufacturer. All client visits to our factory are warmly welcome!.
Q2 What is the delivery time?
A: Normally, 7 to 15 days for sample production, 15-30 days for bulk order.
Q3 What is the minimum order quantity?
A: 1 piece! No development cost if no moulding is required. In case we need to develop a product as per client demand, development cost will be discussed in advance.
Q4 What are your payment terms?
A: T/T 30% as deposit, 70% before delivery, and we will show you the pictures of the product and the package before balance shipment. Or L/C.
Q5 Where is your main market?
A: Russia, Turkey, Spain, Malaysia, Middle East, USA, Canada, Australia. We're looking for agents world wide, contact us please if you are interested.
Q6 Can you produce according to sample?
A: Yes, we can produce as per your sample or technical drawings or develop a model as per your technical requirements. We welcome customers' models.
Q7 Do you test all goods before delivery?
A: Yes, we test each and every piece of our products before delivery.
Q8 Do you provide custom features?
A: Yes, we can design and program according to client demand.
Q9 Can I know my order status?
A: Yes, we can provide information and photos at different stages of your orders. You will get the updated information in a timely manner.
Q10 What about your warranty?
A: We provide 5-year warranty.
If you have any other questions, please feel free to contact us as follows: