Q1:Are you manufacturer or trade company?
A1: We are a factory of mechanical keyboard,mouse,keycap and earphone,which have over 10 years experience in domestic keyboard
market.OEM/ODM services are highly welcomed.
Q2:How about the MOQ of the products
A2:2pcs for stock item,500pcs for customized products
Q3:Can I customize my logo?
A3:Yes of course.However there is quantity request.The MOQ is 500pcs.You can customize the logo,color and carton size.
Q4:What format design file you want for printing?
A4:It would be great if you can provide the artwork AI or CDR format. PDF is ok as well if you do not have the AI and CDR.
Q5: What Payment terms and Method do you support?And what about the delivery?
A5: a ) EXW, FOB ShenZhen.
b ) 30% deposit before the production, 70% balance payment before the delivery.
C ) T/T, Paypal, L/C, Alibaba Trade Assurance etc.For delivery,2-3days for samples without any logo,7-10days for sample with logo.As for the bulk,it's depending on the quantity.normally 25working days after get the deposit.
Q6:How can you gurantee the quality?
A6:Quality is priority and our culture.In order to control the quality,all of our products are inspected strictly for 4 times by
QC staff.The first time is for raw material resource,the second time is appearance&function inspection.The third time is IPQC online.The final is the QA will do the last outgoing quality control.Also A Pre-production sample will be offered for your approve.