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1. Q: How does your company do regarding quality control?
1) For OEM service: We have own QC to monitor each production starting from sampling stage to production line as well as packing and shipping. We strictly ensure the colorfastness for bulk fabric, lining & all accessories should ready ISO 4 grade and max Shrinkage is 3% for woven fabrics and 5% for knitted fabrics which is the strictest requirement for garments business. This strict quality rule has ensured us to succeed in garment business for more than 20 years’ time.
2) For wholesale stock product service: The quality of the wholesaled stock items is depend on the price, we
have thousands of products in stock for sell, we can't promise that all the products have the same quality as we need to satisfy different customer's requirements, some clients need high quality and would willing to pay higher prices, while for some other clients, they only need low price, it’s according to your requirements!
2. Q: Why your price is higher than other suppliers ?
A: Different products has different price, although the same product which use different fabric and workmanship will have different price, as suppliers, we promises to provide the best pre-sales and after-sales service for the customers!
3. Q: Can you give me a discount?
A: Our policy is that the bigger the quantity, the cheaper the price, so we will quote you the best price based on your
order quantity. If you have any query about the prices, contact us and our manager would see to your price issue specially.
4. Q: The shipping cost is too high, can you give me more cheaper shipping cost or free shipping?
A: When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping company who ask us to pay, pls kindly understand that. If you think the freight we offered is higher than your expected, we can use your own shipping company or agent in China which is cheaper, it is ok for us as well.
5. Q: How can i believe that after I payment you can send the goods to me?
A: First of all, if we did not send the order out after receiving the payment, you can make a complaint on alibaba, and alibaba will judge for you; Then, we are gold supplier on alibaba for years, you can see no bad feedbacks or complaint ,we are trustable and reliable supplier.