For fragile jade products:
1. The metal frame get rusted.
2.There are uneven cracks in the surface of stone massage roller caused a big failure influenced on use function.
3.The metal support is detached from the handle because the weak glue(Except when the ball falls off the frame,You can adjust the distance between the two sides of the frame and assemble yourself).
4.The surface of Gua sha scrapping board has gaps or cracks affect the use function(In addition to the edge surface, it is allowed to have a slight notch and crack less than 1.5mm).
All of our products have been inspected,Customers may take pictures of defective products if they find any of the four situations mentioned above.
After Verified by our company, we will make corresponding compensation and replenishment for the defective products.
We use real natural stone material
fake 1 compensate 10 !!!
quality is 100% warrantied !
Noted before place order:
1) For hand made product, the size will be +/-2mm different with above mentioned size.
2) The net weight is different for each pieces, just for reference only, because different weight lose during polishing.
3) For 100% natural stone products, the color is impossible to come in the same. Different color shade and matrix, natural color band, inside frost and inclusion exist.