1.Q:Are you factory or trading company?What's your advantages?
A:We are a factory as well as a trading factory. We cooperate directly with domestic factories to obtain more agency rights of products, so that customers can realize "one-stop purchase" service.
2.Q:Where is your factory located?
A:Our factory is located in YiWu, ZheJiang province, which has the title of small commodity market in China.
3.Q:What's your main products?
A:Our company mainly produces decorations of festival supplies, such as: all kinds of balloons, party supplies, birthday supplies and other products.
4.Q:How long will it take if take up mass production?
A:It based on quantity, shape and colors.If you want to customize logo or shape,the time will be longer.
5.Q:Does your products can be customized?
A:Yes,customized pattern and customized shape also available.Customer demand can also mold custom! But the fee of making a new mold and printing plate should be borne by buyer.
6.Q:How can I confirm the quality before start producing?
A:Before any order production P sales team must send pre-production sample photo or videos by email for your checking.We can also send your actual sample by express as your request,but freight is afforded by buyer.we will start producing after you confirm pre-production sample.
7.About color: the color of the in the mixed color bag is random, if you have any special request, please contact customer service.
8.About the return and exchange of goods: balloons are consumables, about 1% Murray 3% damage rate, does not belong to the quality problem,Customers who mind, please be careful to place orders! If there are any quality problems, please take photos and contact customer ,service in time,If there are no quality problems, the return and exchange of goods will be borne by the buyer.