Q: How do you control the quality ?
A:Qichen have reliable and strict quality control system,100% aging testing before packaging.Third party inspection are also acceptable.
Q:What payment ways available?
A: Qichen suggest Trade Assurance. Also we accept TT, Western Union, Cash and more other options.D/P D/A L/C are acceptable.
Q:How do you ship the goods and how long does it take?
A:Usually by DHL, UPS, FEDEX,TNT. It usually takes 3-6days to arrive. By air,by sea are also acceptable. EXW, DDU, DDP, FOB, CIF,DAP...All terms are available.
Q:Have you experiences in Amazon? Can you offer Amazon warehouse shipping and sticker service?
Q:Have you experiences in Shopify? Can you offer dropshipping service?
Q:How to return if product defective?
A:（1) All products are under one year warranty. We will offer online support or replace it if the product you received is defective.
（2) Please send the goods back to us only if you contact us for details return process and make sure everything goes smoothly.
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