Q1.Does your products have any certificates?
Yes,our products have passed CE.RoHs,FCC.BSCI,REACH,CPSIA.Cal prop65 and so on.
Q2.What is the warranty?
The warranty is one year,under non-human damages.
Q3.If putting the products outside, are they waterproof or uv resistant?What's the temperature tolerance?
No problem,because the material is waterproof and uv resistant. Though our testing the waterproof grade is IP67-68 and temperature tolerance is-70-70 ℃.
Q4.If the leds don't work,may I change them?
Yes,you can change the leds by yourself. You can buy some replacements when you order.
Q5.Is it difficult to clean the products after using?
No, you can use alcohol or detergent to clean them and it will look new.
Q6.Please keep below points for attention before use
Do not try to dismount the product and do not place it too close to the fire and high temperature area. Use only the charger provided by our company and ead the user guide sheet in the package carefuly before using.