1. Q: Are you Factory?
A: Yes, we are factory.
2. Q: What’s the Minimum Order for this item ?
A: Our MOQ is 500 pieces.
3. Q:What is your Shipping Terms?
A: Sea, air and express (DHL,FEDEX,UPS,EMS, etc.) delivery ways are available.
4. Q:What is your Payment Terms?
A: T/T(Bank transfer), Credit Card, E-checking, Paypal, and other payment ways are acceptable.
5. Q: How could you ensure our Money Safety and Quality Excellence?
A: We are an Assessed Supplier on Alibaba. And if you still have concern about money safety, we can build a trade assurance order on Alibaba for you. For any quality problem, we always provide full after-sales service, including free goods replacement and refunding.
6. Q: Can you realize our Customized Design or put our Logo on the product?
A: Sure,we have a professional design team. OEM or/and ODM are warmly welcomed.
7. Q: What are the other items you supply?
A: We manufacture various foam / sponge items or relevant products, including memory foam cushion, memory foam sleeping pillow, memory foam travel pillow, and mother & baby care products. And we'd love to send you a catalog if you require so.