Q: How can I trust you?
A: We are a paper products factory located in Wenzhou, Zhejiang Province. We have many advance machinery to assure the quality of our product for all our client. Please free feel to visit us!
Q: How can I get a quotation?
A: Please send us an inquiry with the material, size, artwork and quantity. Otherwise, you can send us the pictures and ideas, we will provide you our professional suggestions for your consideration.
Q: When will my order be shipped?
A: Normal circumstances the production time is 15 – 20 Calendar days. If your order is urgent, we can also arrange it as
priority.Please contact our sale for a more exact timeline.
Q: Can I get a sample before placing an order?
A: We can provide free similar products we produced for quality check, whereas you just pay the shipping cost. If you want to custom a physical sample as your requirements there will be charges involve. However, this could be refund upon mass production.
Q: What kind of file do you need to make the mass production?
A: AI, CDR, PDF, and high resolution JPG and PNG. AI is the best file to ensure the printing quality. If you have no design
file,do no worry, we can provide design services for you.
Q: What if the goods have issue, What can I do?
A: Please contact our sales, we will solve the problem together. Customer satisfaction is our number one priority. If the mistake is made by us, we will reprint the goods for free.