1. Q: Do your company have the certifications that are required for use in our country?
A: Our Company is CE certified and SGS audited. If you require any additional qualifications,
do tell our sales team, and we will help to get them.
2. Q: Does your machines suit for 110/220V Voltage?
A: Yes. We can make our machines suit for 110V,220V,380V according to different countries' standard.
3. Q: How long can your products work?
A: All machines are built with brand new high quality components. So the machines are all in long life-span over years, and less fault problem. Customers can get payback soon and make profits for many years.
4. Q: Are your machines English availble?
A: Yes,our company do exporting bussines for many years,our machines are sold all over the world,all our machines are English available.
5. Q: I don't know how to operate your games,do you offer English manual? Can you help with installation?
A: Yes,We can make English manual for you. And our technicians will guide you online patiently. It’s not difficult. Please do not worry.
6. Q: Do you offer after service, even in our country?
A: Yes this is an important support. We guarantee 1 year warranty + lifetime technical support. Our technicians can also come to you in person if you need technical help, as long as their expenses are covered.
7. Q: We want different games. Can you do that for me?
A: We have rich experience in game industry. We are very glad to suggest hot sale and high profit games for our buyers.
8. Q: Is there any warranty regarding your products?
A: Yes,sure.We provide 1 year warranty and lifetime maintance,for key components, during the period, we will send new parts to change yours if there are something wrong with the key components(not include man-made broken.). After one year, if you need any help, we will sincerely provide professional knowledge to solve the problems you meet freely.If needed, we will take video to show you how to solve the problems.