1. Are you a trading company or a manufacturer ?Reply: We are a professional manufacturer of laboratory instrument and we have our own factory.2. Do you provide sample ?Reply: Absolutely, we provide customers with the sample. Sample is not free because of the material cost of our products, but we shall give you our best price.3. What is the payment term ?Reply: 100% payment before shipment. In order to protect customers' payment security, Trade Assurance Order is highly recommended.4. Do you offer ODM or OEM service ?Reply: ODM or OEM is available.5. What is MOQ ?Reply: 1 Set.6. How to place an order ?Reply: There are two ways to place an order from us. 1st, you can contact us to place an order directly, then we shall offer you PI with our bank info, then we shall arrange the products as soon we get your payment. 2nd, you can place an order on Alibaba directly, and make the payment online, we shall arrange the products as soon as we confirm your payment.7. What about shipment way ?Reply: We shall ship the products to customers by sea, by air, by express ( DHL, TNT, FedEx, etc. ).
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