— Are you factory?
Yes, we are factory in Shenzhen China. Also we mainly provide the most professional purchasing advices and the best quality goods to retailers, wholesalers, online stores, physical stores, gift companies or people just starting business.
— How long I can get my products?
80% of the products are in stock. After payment, products can be sent in 24 hours if quantity less than 1000pcs. The production time of large order can be adjusted according to your situation.
— Can we customize our brand logo on the earphone and package?
Of course. Brand customization on earphone and package is acceptable. Different products have different MOQ for customization. The lowest is 50pcs.
— Can I have a sample order?
Welcome sample order to test and check the quality. Mixed samples are acceptable.
— What certificate do you have to guarantee product quality?
CE ROHS FCC are all available.
— What is your terms of payment?
Accept Alibaba Trade Assurance, T/T (bank transfer), Paypal, Western Union, Visa, MasterCard, Cash and L/C. For bulk order, we accept 30% deposit and pay the balance before delivery.
— What is your After-sale service?
We supply 12 months products warranty. If the item was found with defective during warranty, you can contact us immediately, we would like to help you solve the problem in the first place, products will be ready repair or new one placement for you.