1Q: When can I get the quotation?
1A: Our sales usually quote you within 6 hours after we get your inquiry.
2Q: Can I make my customize logo and packaging or private label?
2A: Yes, please contact us for specific details if you need a logo or custom packaging.
3Q: Can you do design for my ideas or drawing?
3A: Yes, we have experienced designers and our own molding factory. According to your requirements, we can design or open mold
which has a competitive price.
4Q: Do you accept small orders?
4A: Yes, we accept small orders or trial orders to test market demand.
5Q: May I get your samples to check the quality first?
5A: Yes, we'd like to offer a sample within 7 days and some samples are free.
6Q: What's the shipping way?
6A: Regarding the samples order, we can send them by FedEx, DHL, TNT express which we have a 35% discount and the large quantity
goods are shipped by ocean shipping according to the client's demands.
7Q: How long can you ship the goods? Do you have stock for this item?
7A: For products that are in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 20-45 days
depending on order quantity.
We keep some stock for standard item but the stock qty is always floating. Please feel free to contact us to get more update
8Q: How about the after-sales service?
8A: We do 100% inspection during production and before packaging. If there is any problem with functional and quality, we'd like
to provide a replacement in the next order.