Q1.Where is your factory ? Can I visit your factory?
A: Our factory is located in Foshan, Guangdong, around 1 hour drive from Guangzhou Airport. Guests from all over the world are welcome to visit.
Q2.Does the product size can be customized?
A: No problem at all. Product size,thickness according to customer requirements.
Q3.What is the delivery time ?
A: Sample order around 10-15 days.
1X40’ container order around 20-30 days after deposit, depending on customer order requirements:like embroidery.
Q4. How long is the Warranty for the mattress?
A: 10-15 years warranty .
Q5.Can you provide the samples for free?
A: Small sampling order sorry can not. For 1X40’ container order we can return the sample fee after firm the order.
Q6.What packages do you have?
A1: Vacuum compressed Flat packing; 20-30pcs Packed by a wooden pallet.
A2: Vacuum compressed Roll packing; Each piece packed in a box.
A3: Vacuum compressed fold and roll; Each roll packed in a small box.
Q7.Could you meet the US or UK fireproof standard?
A: Yes, our mattress can make it with CFR1633 and UK BS7177 standard.