1. Q: Where is your company located? Can I visit there?
A: Our factory is located in Tianjin City , Hebei Province and Bozhou City, Anhui Province, China. Welcome to visit us.
2. Q: Can I get sample and how long will it take?
A: Of course, no problem. We will send sample as soon as possible. And you onlyneed to pay for the sample cost and courier fee.
3. Q: What's the MOQ?
A: Usually, our MOQ is one piece.
4. Q: Can I have my own customized product?
A: Yes, Your customized requirements for color, logo, design, package, carton mark, your language manual etc. are very welcome, it
is better if you could tell us the quantity of your request in advance.
5. Q: What's the delivery time?
A: It will take about 7-15 days for product in stock, custom product and electric bike need more days.
6. Q: What is the payment terms?
A: We accept a lot different payment ways, such as Alibaba trade assureance, T/T, and so on.
7. Q: How does your factory carry out quality control?
A: We attach great importance to quality control.Every part of our products has its own QC.
8. Q: What certificate do you have?
A: We have CCC, CE (EN71, EN14765), SGS, ISO9001 etc. Also we can apply any certificate if you need if the qty is OK.