1. Q: Are you a factory or only a trading company? A: we are a full cycle factory and can supply you directly without intermediaries at the factory price. The larger the order quantity, the lower the unit price.
2. Q: is an individual non-standard order possible?
A: yes, we will produce products according to your drawings. If necessary, we will develop drawings and 3D layout for free. Any materials and colors are possible.
3. Q: How can I make sure the quality of the products?
A: order samples from us. Most samples are free. Shipping only paid.
4. Q: How long can I receive the sample?
A: Preparation and express shipping of samples takes 7-10 business days.
5. Q: When can you ship the products?
A: some standard items are available, so the delivery period starts from 3 days. Other items need to be manufactured and the lead time can be up to 15 days depending on the volume.
6. Q: What payment methods do you accept?
A: we mainly support T / T - 30/70% and L / C for large quantities and mass production, as well as D / A and D / P in some cases. With a small amount, individual conditions are possible.
7. Q: are there any discounts?
A: yes, we can offer a discount on order quantity.
8. Q: How do you pack the products?
A: standardly, all products are packaged using stretch film, bubble film and cardboard. Packaging reliably ensures the safety of the cargo during its transportation. If necessary, we can change the packaging to your requirements.
9. Q: Can I print the logo on the product or box?
A: Of course. Logo and other information may be applied to your order.
10. Q: Where is your production located? Can i visit your factory?
A: our company and factory are located in building 44, 13th Bereznikovskaya Street, Ivanovo, Ivanovo Region, Russia. About 300 km from Moscow. We are always glad to all our customers from home and abroad and are ready to show you the production. You can fly to one of the airports in Moscow, from where we can meet you and arrange a transfer before production.