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We do provide decorative painting with frame or frameless.
-If you choose finished FRAMED painting, we will pack it and seal it with plastic to avoid dust and moisture, then into a paper carton, and another wooden box outside.
-If you want to frame in your country, we will sell embroidery fabric only in a paper tube as above pic.
1. Q: What material does the painting use?
A: Sakura embroidery painting is made by new arrival untwisted embroidery thread on canvas or silk cloth.
2. Q: Are your paintings hand-made or machine-made?
A: We supply both. On the one hand, hand-made paintings are more inspirational and contagious. On the other hand, we develop a special technique to make machine-made painting like hand-made one, and reduce the production time.
3. Q: what is your frames made of?
A: Our frames are made of imported PS and solid wood. PS is with high density, environmental, 0 formaldehyde Content, Non-toxic, moisture-proof and anti-deformation. The solid wood is with the advantages of anti-deformation and elegant texture. Besides, our designers will use the different frames for different paintings according the style of the paintings, which will make the painting of higher quality.
4. Q: Are the paintings with glass ?
A: E-free Paintings are with acrylic, which also named plexiglass. It is lighter than the glass, while it is with good translucency and is unbreakable.
5. Q: Are the paintings with accessories ?
A: E-free team will offer the accessories according to the size of paintings. Please install the paintings according to the install instruction.
6. Q: Could I use my own LOGO or design on goods?
A: Yes, customized logo and design are available; we have an excellent R&D department to design for you.
7. Q: Payment Term for your order.
A: 1. Alibaba Secure payment: here we strongly suggest you place order on Alibaba directly, as it protects your payment 100%, we only get paid after you received the orders in good condition and satisfied with the quality !
2. bank T/T for amount over US$500 is welcomed
3. Paypal for small amount payment or sample
8. Q: I don't have any artwork. Can you help me?
Yes. We can take your sketch and turn it into art. It is much easier for our graphic designers if you can supply as much detail as possible so that we can do the best service for you.
9. Q: What is your production lead time?
1). For sample: 7 days upon receipt of your confirmation for sketches or samples
2). For bulk production: Within 7-10 days upon confirming the samples, it depends on the quantity.