|Q: How can we get sample to test quality before placing larger order?|
Ans: We are glad to inform that Our Sample department can dispatch sample/samples to check the quality on customer DHL/FedEx/UPS/TNT account.
Q: What is the normal lead time?
Ans: For stock items, we will send goods to you within 10-15 days after receiving your payment.
For customized products, the delivery time is 45-60 days after receiving your payment. That is dependent on the total quantity required.
Q: What is your shipping terms?
Ans: We can arrange shipment by sea or by air according to your requirement. We will help you to choose the best efficient shipping way according to your detailed requirements.
Q: How do you control the quality?
Ans: We do quality testing before starting the bulk production. Also, there is stricy quality control system in place to ensure good quality to the client. Also, we always request our customers to inspect the goods before shipping.
Q: How to proceed with the order if I have logo to print?
A: First, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If sample is ok, finally we will go to mass production.