Q: Are you a factory or a trading company?
A: We were born in 2010 years, a combined factory with its own largest luggage accessories factory. At the same time, all pass has invested in more business on plastic luggage and aluminum frame luggage. And continues to engage in manufacturing and designing products transactions for all relevant companies.
Q: How do your factory do quality control?
A: our factory has quality team to control each steps quality from raw materials. And has many machines to test quality including trolley, handle,wheels,case etc of luggages.
Q: Can you do the design for us?
A: Yes, we have a professinal team with rich experience on products design. Pls share the ideas and how you would like to do. We will do the rest work for you.
Q: What kind of files do you accept for logo printing or embroidery or laser logo?
A: Coral Draw, AI, EPS, PDF, High resolution JPG.
Q: How can I get a sample to check your quality?
A: After price confirmation, you can require for samples to check our quality counter display. If you need the samples, we will charge for the sample cost. But the sample cost can be refundable after order confirmation when your quantity of the order is more about over 500sets.
Q: Why your price is higher than other supplies?
A: Different products has different prices, although the same product which use different fabric, plastic ect materials and workmanship will have different price. As suppliers, we promise to provide the best pre-sales and after-sales service for the customers!
Q: How can I believe that after I payment you can send the goods to me?
A: All transactions are trade assured by Alibaba. If we didn't send the order out after receiving the payment, you can make complaint on Alibaba, Alibaba will judge for you. As a gold supplier on Alibaba. you can see no bad feedbacks or complaint on us now, we are trustable and reliable supplier.
Q: Do you offer door to door shipping:
A: Yes, we can ship by sea, by air or by express as well as air main by DHL, FEDEX, UPS, TNT,EMS and China Post...
Q: Can you offer dropship service?
A: If you need us to send the goods directly to your Amazon FBA warehouse or directly to your customers, we will do as required.