Q1: Are you a factory or trading company?
A1: We are vacuum cleaner factory located in Suzhou, China.
Q2: What’s the MOQ?
A2: MOQ 500pcs for customized vacuum cleaner, but we also welcome small orders.
Q3: What certificates do you have for your products?
A3: We have GS, CE, EMC, ERP, RoHs certificates.
Q4: How can I get a sample?
A4: Please feel free to contact us by email or Alibaba, we are honored to offer any samples as you request. Normally we need 15days for preparing the sample.
Q5: Do you accept OEM/ODM order?
A5: Yes, we do, and we also could help to design the customer packing, but need each order MOQ 500pcs.
Q6: What’s the delivery time?
A6: Normally, the lead time is 40~45 days, but please confirm with us as different products and quantities have different delivery time.
Q7: What’s your payment term?
A7:30% deposit advanced, 70% before shipment and we also support Alibaba Trade Assurance to protect buyer’s right.
Q8: What's your warranty for your product?
A8: Free Exchange against shipping damage for every customer who purchase from us. And any more question or need, please contact us through mail or on line chat.