triangular pen pen logo printer ball pen refill
1, Q: where is your factory?
A: We are in Tonglu County, Hangzhou City, Zhejiang Province. Only two hours by car from Shanghai or NingBO
2,Q: Is your product environmentally friendly?
A: Yes! Our products are made of totally new PP material and imported ink. If your target market is EU, we can offer EN71 and PHTHALATS test reports. If your target market is US, we can offer ASTMD-4236 and PHTHALATES reports.
3.Q: Sample Time and Charge?
A: we offer samples, if no logo, sample time 2 day. sample charge is free. if with your logo and printing, sample time 3 days, sample charge from USD50-USD100, depend on logo detaills. sample charge can be refundable after order confirmed.
4.Q: If you are not satisfied with our products, what should we do?
A: If it's samples,we'd like to remake samples for you. If it's mass production,we'd like to replace the defect products.
5.Q:. What kind of payment do you accept?
A: We accept T/T, L/C for big amount, and for small amount, you can pay us by Paypal ,western union and etc.