Q1: Are you Manufacturer or Trade Company?
A: We are the 100% Manufacturer specialized in printing & packaging over 30 years with 22,000 square meters workshop area. We have an excellent team composed of 50 professionals and more than 200 skilled workers.
Q2: How the product pricing and how to consult prices?
A: We pricing the products according to the customers' choice on materials,printing,and other product process (such as Matt/ Glossy Lamination, UV, Gold Hot Stamping, and so on). And you can inquiry by e-mail.
Q3: What information should I let you know if I want to get a quotation?
A: - Size of the products (Length x Width x Height)
- Material and surface handling (We could advise if you're not sure)
- Printing colors (could quote 4C if you're not sure)
- Quantity(your possible order quantity)
- Payment terms, FOB price is our usual price term, if you need CIF price, please let us know your port of destination.
- If it is possible, please also provide with pictures or design sketch for checking. Samples will be best for clarifying. If not, we will recommend relevant products with details for reference.
Q4: When we create the artwork, what kind of format is available for printing?
A: - The popular ones: PDF, AI, PSD.
- Bleed size: 3-5mm.
- Resolution: no less than 300 DPI.
Q5: How long does the products normally delivery?
A: The ordinary order usually need 25-30 days in Slack Season, 45-50 days in Peak Season.
Q6: If the products have some quality problem,how will you deal with it?
A: If the quality problem of products caused by us, we will provide a replacement service.
Q7: Could you provide samples for test?
A: Yes, if the sample is our inventory, it will be free for customers, but customer should bear the freight charges.
If we need to do the mock up sample as customers' request, it will be charged sample cost.
Q8: How to make payment?
A: T/T or L/C , we also accept most other convenient methods of payment.
Q9: Can We Have Our Logo or Company Information on the Package?
A: Sure. Your Logo can show on the products by Printing, UV Varnishing, Hot Stamping, Embossing, Silk-screen.