1. Q. Are you a manufacturer or trading company? A. We have our own factory, trading company and 02 Showroom in Viet Nam.
2. Q. How to place an order?
A: You can choose some items you like online, or you can write down the item/code number, with the quantities you want, and contact our customer service to make an order.
3. Q. Do you accept OEM service?
A: OEM order is warmly welcomed and we have lots of successful experiences (22 years) in doing OEM projects. What`s more, we have a design team who can give you professional suggestions about the product.
4. Q. How long to prepare an order?
A: We have a lot of products on sale, if your order is all in stock, then can prepare them within 1-2 days. if no stock, and you want, please contact our customer service to further discuss.
5. Q. Can I order some samples to test?
A: Of course, you can order some samples to check our quality(including a sample), but we have to charge the sample fee.
6. Q. Why did you choose us?
A. First, we have our own 3D design team and own specialized machines for this industry. Second, OEM and ODM standards, high quality, and factory direct sale price.
7. Q. Can I get a discount?
A. Yes. For large orders and frequent customers, we will give a reasonable discount.
8. Q: How to pay?
A. We accept international Visa, Paypal, Western Union, L/C, etc.
9. Q: Is there any guarantee on bulk orders?
A. If you think the bulk order quality is different from the samples, please provide the certificate from an independent third-party testing agency. If it's true, we will refund your payment and donate that order.