1. We are always online. Our international sales department will respond to your inquiry within 6 hours, unless it’s a holiday.
2. Unlike many other suppliers, we have our own factory. This gives us a huge advantage when it comes to quality control and after-sale services. We also support ODM & OEM services.We also support drop shipping.
3. Each order undergoes a vigorous, 4-step quality check by our dedicated quality control team:
Step 1: Pre-production quality check of the raw materials Step 2: Quality check and continuous monitoring during production Step 3: Full quality check and inspection of the finished goods Step 4: Lastly, 30% of the goods will be sampled and tested prior to shipping.
4. We stand by a 3-month warranty on every product. If the buyer receives a defective or poor-quality unit, *We will have a special after-sales department to give you a solution.
5. As market leaders in this technology space, we are always on top of new trends and changes in existing markets. We will always share this data with our customers.
FAQ
Q:What is your Brand? A:RandM
Q:What is your prouduct? A:RandM DAZZLE KING;RandM DAZZLE 5000;RandM DAZZLE PRO;RandM DAZZLE;RandM SWITCH PRO;RandM SWITCH 2in1;RandM MAX;RandM MAX PRO;RandM MINI;RandM TNF;RandM GHOST.
Q: Are you trading company or manufacturer? A: We are the real manufacturer with own factory, we have the professional purchasing/ production/design / QC / engineer /after-sales service/sales department, welcome to visit our company.
Q: The first time do you support sample order for testing? A: Yes of course, welcome to place sample from here.
Q: How about the warranty? A: The quality warranty is 3 months. When you found defective products, please collect pictures or video and send to us. Our quality department will check what is reason. If defectives in the quality warranty range, we will arrange replacements with next orders.
Q: Can I custom logo on product or packaging? A: Yes we are warm welcome buyer custom logo/packaging, since we confirmed details, the factory will produce out a sample then confirm with the buyer, if no any problem then we will start to produce the big quantity
Q: Can I pay some deposit first, when you finish my big quality I will finish full balance A: Sure, we support 30% deposit before producing, 70% balance payment before shipping
Q: Sometimes I also want order other stuff, could you please help me purchase it? A: No problem, it`s our pleasure.
Any more questions, pls feel free to Chat Now or send an inquiry.
