1. Are you a printing factory or trading company?
We are one of best printing game card/board game and puzzles factories in Asia for over 15 years, located in Shenzhen city, Guangdong Province, China, with 150-200 employees working here. We have advance printing/cutting/packing machines
2.What is the MOQ? Can I make cards under your MOQ?
A: MOQ is 500 decks,biger quantity cheaper price.please check with us, we will check what is the best we can offer.
3. Lead time for sample and production?
It takes 5-7days for sample and 15-20days for mass production after confirmed the artwork proofs.
4.Will you offer free sample?
Yes,we have stock sample,dummy sample for free,and if you paid deposit,we'll make a digital printing sample for free!
5.Do you offer templates to do designing work? What kind of formats you accept?
A. Yes, we do offer templates for you designing work.
B. We accept Adobe Illustrator,PDF etc VECTOR GRAPHIC.
6. Can you help designing work?
A.We can help you make custom design logo for Common side.
B.We can help customized Ace, Jack, Queen, King and Jokers, in the meantime. please state your detail requirements for us
7. Which payment ways you are accepting ?
A. Western Union and by bank transferring.
B. Make orders on alibaba store, get more flexible payment ways: VISA, Mastercard, E-checking, T/T and L/C.
8.What's your payment iterm?
30% Deposit + 70% Balance
9. Do you ship internationally?
A. Yes, we do
B. We have official DHL&Fedex shipment way, agency DHL/Fedex/TNT/DPD&Aramex way to deliver the goods internationally. For bulk goods shipment, we have quick type sea shipment and slow sea shipment to choose too.
10.What kind of finishing,technology do you have in your factory?
We have Soft Touch /Glossy /Satin/ Matte Varnish,Lamination UV Coating,Spot UV Coating Gold / Silver / Colorful Edges Gold / silver / Colorful Hot Foil Stamping Hologram,Embossing/Debossing Anti-Scratch and Linen Finishing
11.What materials do you have in your factory?
300gsm / 350gsm / 400gsm White core Paper (Art Paper) 270gsm / 280gsm / 300gsm Blue/Grey core Paper 300gsm / 310gsm / 330gsm German best Black core Paper 100% new white PVC/ black PVC (0.3mm/0.32mm)
12.If there have problem with the product, how does the factory solve it?
We make products are all according invoice,if there have mistake you can apply refund on Alibaba,please don't worry.
13.What advantages do you think your factory has over other suppliers?
A:We are a gold supplier with 15 years experience; The materials we use are all tested,very safe,high quality and can be used by three years old children;We have low MOQ,best quality,best service and competive price,Our factory often has discount, very favorable!
14.Does your factory have any certificate?
Yes,we passed on ISO/EN71/TUV and so on certificate
15.Besides taort card, what other products does your factory make?
We also make paper/plastic playing card,board game,puzzle,accessories,chip,greeting card box and book.
