Q: How can I get a custom sample? A: Please advise us the material, size, color, logo and other special requirements, then we will offer you a solution for confirmation, and we will arrange the production and shipping after your payment.
Q: How to pay for the sample fee? A: You can pay on Bank, Western Union or other terms supported, then we will arrange for sample making, normally the sample time will be 3-7 working days.
Q: How to pay for the shipping charges? A: If you have a DHL, FedEx, TNT, UPS account, you can use it by freight collect at destination. If you do not have it, we will choose a reasonable shipping method for you and calculate the shipping charges. Then you make the payment together with the products on Alibaba, PayPal or other terms supported. Here are the delivery times for your reference: 1. Express, 5-7 working days. 2. By air, 7-15 days. 3. By sea, 15-45 days.
Q: Can we place an order lower than your MOQ? A: Yes, but it is usually not economical for you, because we have to ask for a surcharge for pattern making and labor cost.
Q: Can you provide OEM service? A: Yes, of course, OEM service is supported, we have been specialized on this for more then 15 years. Material, style, size, color, logo, design, label, hang tag, packing and etc., all these can be customized under your authorization.
