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Q: What is the advantages of your pen?
A: Our digital talking pen is portable, safe and simple to use for kids, it's standard American pronunciation real-man recording.
Q: Are you a trader or a manufacturer?
A: We are a manufacturer. We have ISO9001 factory together with the office with professional R&D groups and sales team. So you will have quick feedback and detail solution based on your requirements.
Q: All the materials used are all safe?
A: Yes, we use the ABS and Eco-friendly materials. All the materials used comes from the ISO certificated factories and they will be tested again by our QC&QA.
Q: The back repair rate high?
A: No, our products repair rate is just 0.3%. The quality of the components are guaranteed. All the products will be tested well before delivered, like temperature&pressure, aging test, charging and uncharging test, dropping test....
Q: How to make the after-sale services?
A: First, we will provide some main components for replacement. Customers can learning how to do the simple operation. Then if customers can not deal with the problem, the products can be sent back to us. The courier cost will be shared by both parties.
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