1:Who are we?
Ans:-We are based in Uttarakhand, India, start from 2018,sell to North America(30.00%),South America(20.00%),Mid
East(10.00%),Northern Europe(10.00%),Southern Europe(10.00%),South Asia(10.00%),Eastern Europe(5.00%), Western Europe(5.00%). There are total about 11-50 people in our office.
2:How can we guarantee quality?
Ans:-Always a pre-production sample before mass production;
Always final Inspection before shipment;
3: Can you provide door to door/drop ship service?
Ans: Yes.
4: Can you provide samples? Is sample cost refundable?
Ans: Yes, we can provide samples by using UPS/FedEx etc courier services. Samples carry nominal charges that are refundable on order.
5: Can you make our designs?
Ans: Yes, we can develop you designs. You just need to provide us your CAD/Drawings/Ideas/Pictures.
Mould cost is refundable if you get any of your design developed with us.
6: What kind of packaging do you produce?
Ans: Gift Box, Color Box, PVC Box, Kraft Box, Cotton Bags etc. Customer's suggestions are always welcome.
7: What is your shipping terms?
Ans: We use air and sea both shipping methods according to buyer's requirement.
8: What types of payments do you accept?
Ans: We accept L/.C, T/T & PayPal payments.
9: Can your products be customized/personalized?
Ans: Yes, we welcome the modifications according to our customers.
10: Can I get customized shipping markings/product marking as per my choice?
Ans: Yes, you can get any shipping marking/product marking as per your choice.
11: Which countries & regions do you mainly export to?
Ans: Our current export market covers USA, Europe, Oceania, and South Africa.
12: Why choose us?
Ans: We're the Manufacturer! We can control the quality and lead time by ourselves. We can supply you the merchandise at very competitive price. Our art reproduction unit is using traditional techniques as well as the latest mechanism to produce an influential range of products. We enlist a team of versed & dedicated professionals with years of experience & broad knowledge in their field of operation.We have well equipped with skilled craftsmen, artisans & designers to produce high-quality products to meet global standards. Our team follows a strict flow chart to establish quality control, timely delivery & reasonable prices.Quality is the aim of our company. All products are made from high-quality raw materials & crafted into high-quality products to ensure that buyers get complete satisfaction. We promise that you will be satisfied with the quality & delivery of our products. We request you to give us a chance to prove our capabilities. Our team of experts maintains a strict procedure on the manufacturing process to produce unique products
13: .What can you buy from us?
Ans: We have wide range of Handicrafts, Nautical, Decorative, House wares, Luminaries, Armor, Home Décor & Gift items like Telescope, Binocular, Sand Timer, Clock, Porthole, Diving Helmet, Ship Wheel, Spotlight, Search Light, Lantern, Lamp, Tables, Key Chains, Armillary, Globes, Wooden Game, Wooden Box, Decorative Cycle, Decorative Rickshaw, Decorative Bike, Decorative Car,Decorative Aero plane, Decorative Boat, Decorative Ship, Armor Helmet (300 Helmet, Gladiator Helmet, Troy Helmet, Spartan Helmet,Corinthian Helmet, Roman Helmet, German Helmet, Leather German Helmet), Muscle Armor, Muscle Armor Cuirass, Leather Muscle Armor,Leather Muscle Armor Cuirass, Leather Armor Jacket, Armor Jacket, Armor Breastplate, Full Suit of Armor, Gothic Suit of Armor,Etched Suit of Armor, Chum burg Suit of Armor, Pikes man Suit of Armor, Flute Armor, Roman Belt, Roman Legion Belt, Roman Apron
Belt, Roman Apron Legionnaire Belt, Swords, Armor Shield, Roman Dagger, Roman Sandal, Wooden Boxes, Wooden Table, Wooden Medieval Chair & more…….
14: What services can we provide?
Ans: Accepted Delivery Terms: FOB, CIF, EXW, DDP, DAF;
Accepted Payment Currency: USD, EUR, GBP;
Accepted Payment Type: T/T, PayPal, Western Union;
Language Spoken: English, Hindi
15: What is the normal lead time?
Ans: After confirmation of order/payment, we dispatch consignment within 30-50 days from our warehouse. Lead time depends on the quantity of order.
16: How do we determine quality of product before placing larger order?
Ans: We offer third party testing nominated by buyer Testing Lab on randomly picked production samples.