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Customer Service
1. Our customer service team will serve you from Monday to Friday.
2. Should you have any questions, please feel free to send email to us.
3. We will answer your email within 24 working hours.
4. We are closed on public holidays.
Feedback
1. If you are satisfied with our service, please confirm the order and give us all 5 stars rating and positive feedback, we will do the same for you.
2. If you have any problems or questions, please contact us first before leaving negative/neutral feedback or opening a dispute.
3. Normally messages will be replied within 24 hours in working day. If not, please kindly remind us.
Established in 2009, AMPH Industry Co., Ltd <Trademark: AuCAR>, is a professional high-tech enterprise specialized in developing, manufacturing and selling Android Smart Navigation and Multimedia system in automotive field.
Our product range covers Tesla-style smart GPS system, Full-touch car multimedia, car DVD player and related accessories.
We always keep improving & developing products to meet clients' requirements. We have established business relationships with many esteemed clients from Europe, the Middle East, North America, South America, Africa, Asia and Pacific, etc.
In long-terms of partner relationship and developing more smart products to all over the world, we aim at:
- To make a great profit for our global partner
- To make a more enjoyable car life for user !
Q: How to make sure this unit fit my car?
A: Before you place an order, please send us a picture of your car dashboard and let us know the model and manufacturing year of your car, we will confirm for you.
Q: Will it come with GPS map installed?
A: You can download the map in Google play store by yourselves. Alternatively if you want us to install one for you, please leave us a message when you order.
Q: Is it possible to listen to music or radio while using navigation?
A: Yes.
Q: Does it come with TV function? Do I need to cut cable for connection?
A1: TV function is optional. You need to buy an External Digital TV-Box from us, if you want to watch mobile digital TV in your area.
A2: This unit is plug and play, no need to cut cables.
Q: Can I install the unit by myself?
A: The unit is plug and play, easy to install, but it requires some professional experience and tools. To avoid damages to the head unit or your dashboard, we suggest that the installation to be done by a professional technician.
Q: Can you do drop shipping?
A: Yes, we can support it. Please make sure the contact information of consignee is correct when placing orders.
Q: Could you please test the product before packing?
A: Yes, of course. We ALWAYS test our product before shipping.
IF YOU HAVE MORE QUESTIONS, PLEASE FEEL FREE TO CONTACT US!
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